Cookies Policy

Effective Date: 1 September 2025

1. Introduction

At Navecci, we use cookies and similar technologies to enhance your browsing experience, understand how our website is used, and provide you with more relevant content and offerings.

By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help us remember your preferences, enable functionality, and track usage patterns.

3. Why We Use Cookies

We use cookies to:

  • Remember preferences (currency, region, language)

  • Enable site features (shopping cart, checkout, account login)

  • Analyze site traffic and user behavior

  • Deliver personalized recommendations and marketing

  • Support customer service chat and interactive experiences

  • Comply with legal obligations for consent and data handling

4. Types of Cookies We Use

Cookie Type Purpose
Essential Required for basic site functionality (checkout, login, account management).
Performance Analyze usage to improve design, performance, and services.
Functional Remember preferences such as location, currency, and settings.
Marketing Show relevant ads, track campaigns, limit ad frequency, retarget customers.
Third-Party Cookies placed by apps and integrations (see Section 5).

5. Third-Party Cookies & Apps

We use trusted third-party apps and Shopify integrations, which may set cookies on your device:

  • Search & Discovery — personalized product search, filters, and recommendations.

  • Interakt (WhatsApp Marketing & Support) — chat, notifications, abandoned cart recovery.

  • Pinterest — marketing, analytics, and personalized ad campaigns.

  • Google & YouTube — analytics, conversion tracking, embedded video playback.

  • Flow — automated workflows for orders and account management.

  • Consentmo GDPR — cookie banner and consent management (records your choices).

  • Wishlist Hero — saves wishlist and browsing preferences.

  • Klaviyo (Email & SMS) — personalized marketing campaigns, tracking engagement.

  • Judge.me Reviews — collects and displays customer reviews.

  • Instafeed — Instagram feed integration and engagement tracking.

  • GST Pro — invoicing and tax compliance cookies.

  • Razorpay COD & Magic Checkout — secure checkout, payment authentication, fraud prevention.

  • Point of Sale (POS) — store and order sync for omnichannel shopping.

  • Shopify Email — transactional and marketing email tracking.

👉 Each third-party has its own privacy/cookie policies. Navecci is not responsible for breaches or misuse by third parties beyond its reasonable control.

6. Managing Your Cookie Preferences

You can control or delete cookies from your browser settings at any time:

  • Chrome: chrome://settings/cookies

  • Safari: Preferences → Privacy

  • Firefox: about:preferences#privacy

Blocking some cookies may impact site functionality (checkout, login, chat, wishlist, reviews, etc.).

7. Consent

When you first visit our site, a cookie banner (powered by Consentmo) appears requesting your consent.

  • You can update or withdraw consent anytime through the cookie settings panel or your browser.

  • Continued use of the site means acceptance of the most recent policy.

8. Protective Clauses

  • Disclaimer of Warranty: Navecci does not guarantee uninterrupted cookie operation.

  • User Responsibility: Customers must manage their own browser and privacy settings.

  • Third-Party Liability: Navecci is not liable for cookies set by external apps/platforms (e.g., Google, Meta, Interakt, Klaviyo, Judge.me).

  • Force Majeure: We are not responsible for failures due to events beyond control (cyberattacks, outages, third-party errors).

9. Changes to This Policy

We may update this Cookies Policy from time to time. Changes will be posted here with an updated effective date.

10. Governing Law & Dispute Resolution

This Cookies Policy is governed by the laws of Punjab, India.
All disputes fall under the exclusive jurisdiction of courts in Patiala, Punjab.

11. Contact Us

📩 Customer Support: support@navecci.com
📩 General Inquiries: care@navecci.com
☎️ +91 9988302334