Orders are processed within 5–6 business days (excluding weekends and holidays). During high-volume periods, please allow up to 8-12 business days. You’ll receive a tracking link once your order ships.

Yes — within 12 hours of placing the order by emailing care@navecci.com. After that, your piece enters production and cannot be modified.

These items will have longer dispatch timelines mentioned on the product page and cannot be cancelled once production begins.

Not at this time. We’re a small-batch label dedicated to thoughtful making and careful handling. Express delivery is something we’re working on. If you need your order sooner, please reach out at support@navecci.com — we’ll do our best to make it happen for you.

If placed within a few hours and not yet shipped, email us at care@navecci.com. We’ll do our best to combine them into a single delivery.

Not yet. Navecci currently ships only within India. International delivery will be available in the future — sign up to our newsletter for updates.

Yes — we offer free shipping across India on all prepaid orders. In rare cases where a location is outside courier coverage, our team will contact you with alternatives.

Why we don’t offer Cash on Delivery

At Navecci, we’ve chosen to work with prepaid payments only — not to limit you, but to create a smoother, safer experience:

• 
  Effortless Returns & Refunds – Prepaid orders make refunds fast and seamless, directly back to your original payment method, with no extra fees or delays.
  
• 
  Security & Assurance – Paying in advance ensures your piece is reserved just for you, reducing the risk of loss, mishandling, or failed deliveries.
  
• 
  Sustainability – COD often leads to refused parcels, unnecessary transport, and wasted fabric. With prepaid, every garment made finds its true home.
  
• 
  Priority Service – Prepaid customers are always shipped first, with faster processing and tracking support.
  

This policy helps us protect our customers, our craft, and the environment — while giving you peace of mind at every step.

We work with Blue Dart, Delhivery, or DTDC, depending on serviceability in your area.

Delivery times vary slightly by location and public holidays. While some orders may reach you in as little as 3–4 days, we prefer not to make promises we can’t keep.

• 
  Standard timeline: Orders are dispatched within our production cycle, and once shipped, they typically arrive in 7–10 business days.
  
• 
  Total turnaround: From order placement to delivery, please allow 12–16 business days.
  

If you have an urgent requirement, write to us at support@navecci.com — we’ll do our best to assist.

Yes — as soon as your order ships, you’ll receive an email with a tracking link.

Yes, we service most locations in India. In rare cases, remote areas may need additional time or coordination. If any issues arise, we’ll reach out directly.

You may request a return or exchange within 7 days of delivery. The item must be unworn, unwashed, and returned with original tags and packaging.

• Log in to account.navecci.com with the email used for your order.
  
• Go to Order History and select the order you’d like to return.
  
• Click Request Return and provide the reason.
  
• Choose whether to use our prepaid return label or self-ship with your own courier.
  
• Once approved, you’ll receive the return label or self-ship instructions.
  
• Pack the item securely in its original condition and ship it back.
  
• After we receive and verify the item, your refund will be processed to your original payment method within 5–7 business days.
  

• Sale or discounted items
• Customized, altered, or hemmed garments
• Intimate or hygiene-sensitive products (if applicable)
• Gift cards or vouchers
• Mentioned on product as Non-Returnable

We don’t process direct exchanges at this time — but changing your size is simple.

Just place a return, and once approved, you can reorder your preferred size right away.

If the size you want isn’t available, no worries — you can always request a refund instead, processed back to your original payment method.

Once we receive and inspect the return, your refund is processed within 5–7 business days to your original payment method.

If your return is not approved, we’ll notify you. The item can either be returned to you at your cost or discarded after 14 days.

We use earth-kind materials such as:

• Eucalyptus-infused Blends
• Bamboo
• Tencel
• Tencel Signature Blends
• Premium muslin
  These are breathable, skin-friendly, and sculptural in form. Each product page specifies the fabric used.

All Navecci fabrics are dyed with Azo-free, low-impact dyes, chosen for both safety and longevity. Our colors are fast and pre-treated to reduce shrinkage, yet every fabric has its own nature — in rare cases, a little excess dye may release during the first wash. This is natural and not a defect.

For extra care, you may opt for dry cleaning the first wash, even for garments safe for hand or machine wash. After that, simply follow the care label — and wash dark or saturated shades separately.

Every product page includes a detailed size chart and fit notes. If you need help, email support@navecci.com for personalized assistance.

Not at this time. We currently offer only standard sizes — but we’re exploring custom-fit options for the future.

Yes. Navecci uses plastic-free, recyclable, and minimalist packaging — designed to be elegant and earth-kind.

Absolutely. At checkout, mark the order as a gift. We’ll exclude the invoice and include a blank note card upon request.

Soon. We’re working on elevated gift upgrades like custom ribbons, printed cards, and hand-wrapped boxes.

Email support@navecci.com within 48 hours of delivery, with clear photos and a short description. If valid, we’ll send a replacement (if available) or issue a full refund. All return costs will be covered by us.

We understand how stressful this can feel. Once a package is marked delivered by the courier, Navecci is not liable for theft or loss — but we’ll always do our best to support you.

Here’s what you can do right away:

• Double-check that your shipping address is secure and accessible.
• Contact your local courier office with the tracking number.
• Reach out to us at support@navecci.com — our team will help investigate with the courier wherever possible.

If a package is repeatedly undeliverable or refused, it may affect our ability to ship future orders to that address. Once the item returns to us, we’ll contact you — and you can request re-shipment by covering the additional courier charges.

Yes. Each Navecci garment begins in India, with a circle of tailors chosen for their steady hands and long histories. They arrive from different cities, carrying stories of ateliers where they once shaped gowns and suits for great houses. We bring them together not for speed, but for care. In their work, a sleeve is not stitched, it is considered; a hem is not finished, it is resolved. This is the quiet rhythm of making that defines us.

Navecci creates limited-edition collections shaped with intent. Each garment begins with earth-kind fabrics, chosen for their softness, breathability, and strength. They are cut and finished with precise construction, not hurried, but considered — because time is a material, too.

We do not follow trends. Trends vanish. Instead, we build clothing that outlasts seasons and resists noise — garments that become part of your rhythm, not fashion’s.

Every piece is made in small batches by handpicked tailors, each selected for their discipline and mastery. Their work has carried through the ateliers of great houses, and now it carries through you. This is not mass production; this is measured creation.

To wear Navecci is to choose rarity over repetition, presence over spectacle. These clothes do not demand attention — they invite it. They move with you, settle into your life, and over time, become inseparable from your own quiet confidence..

Usually not. Most garments are created in limited runs and not restocked. Join the waitlist on the product page or subscribe to know when a new collection drops.

We accept:

• Credit/debit cards (India-based)
• UPI
• Net banking
• Mobile wallets

Why we don’t offer Cash on Delivery

At Navecci, we’ve chosen to work with prepaid payments only — not to limit you, but to create a smoother, safer experience:

• Effortless Returns & Refunds – Prepaid orders make refunds fast and seamless, directly back to your original payment method, with no extra fees or delays.
  
• Security & Assurance – Paying in advance ensures your piece is reserved just for you, reducing the risk of loss, mishandling, or failed deliveries.
  
• Sustainability – COD often leads to refused parcels, unnecessary transport, and wasted fabric. With prepaid, every garment made finds its true home.
  
• Priority Service – Prepaid customers are always shipped first, with faster processing and tracking support.
  

This policy helps us protect our customers, our craft, and the environment — while giving you peace of mind at every step.

No. Store credit is not applicable at Navecci. Refunds are always made to the original payment method.

📩 General questions & gifting: care@navecci.com

📩 Returns, sizing & support: support@navecci.com

📞 Phone: +91 9988302334 (Tuesday–Saturday, 1pm–8pm IST)

📬 Instagram DMs: We suggest using email for faster support.